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The Everything Package
We keep your IT solutions operating smoothly behind the scenes so you can focus on what you do best.
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Secure Infrastructure
Secure Cloud Storage provides peace of mind knowing your data is being stored under the most optimal conditions and being monitored by trained, expert staff. Being able to trust your cloud computing solutions provider to implement and maintain your secure data storage means little to no downtime, saving you money and headaches.
Tier III
We store your data at a Tier III data storage site. This means you can expect a 99.999% uptime. Multiple power and cooling units add an extra level of dependability to make sure your data is accessible when you need it. N+1 fault tolerance provides at least 72 hours of power outage protection in case of an emergency.
Continual Monitoring
Continuity is important to your business. Our 24/7/365 support includes 24/7 physical monitoring of your data storage site, CCTV surveillance, card-based access and virtual monitoring of your network. Our on-call technical support is available to troubleshoot issues when they arise. Even when you are not working, your data is.
Server Colocation
The power, cooling, bandwidth and physical security of your data center guarantees you complete and uninterrupted access to your data. The benefits of colocation also include saving on the cost of building, maintaining and improving upon your own data center providing you with the ideal environment to match your needs.
Automatic Data Backups – Protect Against Data Loss and Corruption
Your Cloud server is backed up every night. Platinum Systems’ technical support team can restore a full image or a subset of files if you need to reestablish access to your business data.
Network Security
Your information is stored on a fully isolated tenant network that features an integrated perimeter firewall and site-to-site VPN services.
Available From Everywhere
Most of your work might be done from the office, but there are exceptions. Managed Cloud services provide you with the ability to access your information anywhere, at any time, as long as there is an internet connection.
Where is My Internet? – Everywhere.
If you have an internet connection you can access your data from any internet-ready device. Simply sign in through your secure cloud access to download, upload and make changes to your information.
99.999% SLA Uptime
Your data is stored at a Tier III data storage site. Physical and online protections and safeguards mean that your managed data is available to you virtually any time.
Security
24/7/365 monitoring of your data provides you with peace of mind that it is protected from hackers, malicious software, viruses or other online threats. Cutting-edge intrusion detection systems means that your data is being monitored continuously from invisible threats. Secure is a promise.
Remote Desktop
From anywhere you can now connect to your office desktop.
We Manage, You Relax
Putting your faith in Platinum Managed Cloud Services means taking the stress out of data storage while gaining a peace of mind and ability to focus on more pressing issues regarding your business. We’ll consult with you to clearly understand your data management needs while helping to craft storage solutions that best align with your business.
Security/Continued Monitoring
24/7/365 is a promise. You benefit in two ways, your data is physically secure in a Tier III storage facility and monitored virtually around the clock. Automatic data backups occur every night. Our services are never out of reach.
Stop Losing Money
Cloud computing benefits include no costly technology or upkeep. By hiring us to be your Cloud Storage providers we replace hiring a dedicated worker with a low monthly cost. Use managing your data to help manage your budget.
No Downtime
Your data is stored at a Tier III data storage site. That means you can be sure your data is accessible 99.999% of the time.
Focus on What Matters
Putting your trust in us gives you peace of mind to focus on what’s important; running your business. Our expert staff is trained to recognize inconsistencies as well as deal with issues as they arise.
Infinitely Scalable – Nothing Is Set In Stone
Our services are customized to the specific data management needs of your business. Cloud service can be configured with Ram resources that easily support spikes in user traffic and application workloads. Your data will be stored on high-capacity cloud servers that are instantly scaled to meet your unique requirements.
Grows With You
Businesses grow and needs change over time. We’ll start with where you are today and will partner with you as your business changes and grows in the future. Whenever you have changes or questions, contact us.
Unlimited Resources
Your business will no longer be burdened with limited server space or the day-to-day drudgery of data center management. You will be able to store as much data as you need. A simple phone call will enable you to add vCPUs, memory and storage to existing virtual machines. Upgrades are virtually immediate, normally taking effect as soon as the server is rebooted.
Accumulated Savings
The increase in cloud storage space utilized doesn’t have to be costly. Investing in a secure cloud management system allows you to save on the cost of things like purchasing and maintaining equipment, as well as upgrading to keep up with technology. You also get the added benefit of having 24/7/365 support without having to hire a specialized employee of your own.
Trusted Consultants
Aligning your goals and business needs with our managed IT technology services is our priority. After performing a needs assessment we provide input on new installations or expansions, and recommendations for integration, adaptation or upgrade of existing networks.
Expertise
At Platinum Systems, we believe in ongoing education and training. Our employees are highly-skilled, technically-proficient, and extremely confident in managed IT technology services. We feature specialists in all areas and you’re never more than a click or a call away from speaking to whoever you need.
Always Available
Our proactive approach to computer support means that we are focused on providing support and monitoring your network 24/7/365. If there is a problem at any time we will know about it and will quickly devote the necessary resources to resolve it.
Creative
Not all managed support solutions are cut and dry which is why you need experienced IT support specialists who go outside the box to craft optimal solutions for your needs. Our tech support and solutions teams take pride in the work they do and are always available to customize an approach that works for you while adhering to IT support best practices.
Installation and Configuration
We provide you with the complete package from installation to configuration, ending with continuous monitoring of your network. Our qualified staff is proficient in professional server and workstation installation, software integration, network infrastructure, security and Internet services. You can be sure each solution is tailored to your specific business needs.
Experienced Techs
Platinum Systems’ focus has been to hire and retain the most motivated industry talent to seamlessly fit with our services. You can be sure that our professional staff is up to date on the cutting-edge technology and solutions.
Complete Integration
You need your business IT support solutions to be effective and efficient. Choosing Platinum Systems means that we will provide robust technology solutions to make your network as connected and reliable as possible.
Best Practices/Trends
The world of technology is fast-moving, competitive and in a constant state of evolution. We know how important it is to make every effort possible to stay ahead of the curve. At Platinum Systems, we focus on continual education to give you the knowledgeable service you deserve.
Tailored Solutions
Not all businesses have the same IT needs. We believe in listening to what you have to say, assessing your needs, and then letting our solutions team craft optimal solutions for your business and technology needs.
Network and System Security
Continuous managed IT services include performance analysis to help optimize your network security needs to free you up for more pressing business issues. We have experience in network and system security and are experts in assessing network needs while implementing secure solutions.
24/7 Monitoring
Our commitment is to provide the best all-encompassing experience to our users. This means that we are willing to monitor and protect your managed network at all times. Our proactive approach means that we stay on top of any possible threats or issues that could affect your network performance. You never have to worry about your network, because we are always on top of it.
Knowledgeable Techs
You will work with a highly-trained and motivated tech support team who are all qualified and certified in helping to craft, implement and monitor cutting-edge technologies. We understand that knowledge is essential to growth, so we are committed to keeping up with the latest trends and working to identify the best practices to suit your business.
Support and Maintenance
Finding the perfect balance of support and maintenance for your network monitoring and management means listening to your specific needs as well as understanding that budget can be a concern.
Tailored Solutions to Your Support and Maintenance Plans
We understand that there is no single perfect IT support solution to address the challenges that are unique to your business. We will work with you to tailor IT managed services specifically around your business. The only services you get are the ones you need.
24/7 Access to Friendly Support
Our tech support staff is available to you 24/7/365 for when the unplanned happens. Highly-trained, passionate and knowledgeable, they are never more than a call or a click away. We are here to serve you as an integral part of your team.
Eliminate Business Interruptions
Working with Platinum Systems managed IT can mean savings by eliminating costly downtime. Many times our highly-trained technical support team is working on and resolving an issue before you even know it has occurred.
It’s Your Data – You Are In Control
You’re hiring us to manage your data and we take that trust seriously. You are in the driver’s seat. We are simply here to work on your needs, make the process easy for you and to make sure your data is available when you need it.
You’re in Control
No one has access to this data but you. Our mission is to provide you with the best and most efficient data storage and backup solutions to keep your data safe and secure. Your data, your passwords, your plan. We are working for you.
Ease of Use – You work, we back it up.
If you have an internet connection you can access your server and data from any internet-ready device. Simply sign in through your secure cloud access to download, upload and make changes to your information.
Never Lose Your Data
When you leave your office at the end of the day you no longer have to worry that everything is backed up successfully. Servers hosted and managed by Platinum Systems are backed up and secure. You always have a backup available through our secure managed cloud.
Single Interface
Each user will deal with a single interface regardless of the device they are using. This eliminates extra training requirements and allow you to focus on your work.
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